Fiverr is a popular marketplace that you can use to find many freelancers from around the world. There you can outsource different tasks of your business for a good price with a great chance of receiving quality work.
Like on any other freelancing platform there are things you should know when hiring freelancers. Here in this article, we will give you some effective knowledge about the benefits of Fiverr, how it works, and what to avoid when buying services from it.
WHY SHOULD YOU USE FIVERR FOR YOUR BUSINESS?
Is Fiverr worth it for hiring freelancers? Well, Fiverr has over 2 million active buyers for a reason. Here are the benefits that keep people buying on this platform:
– Huge range of services
Simply said – Fiverr is a marketplace for all types of online businesses and budgets.
People get excited by the different gigs offered by Fiverr’s sellers, so-called freelancers. Many of them are really creative figuring out many ways to help business owners.
If you have a task that you need to complete online, you will find multiple gigs with relevant services according to your specific needs.
For example, there are plenty of web designers, logo creators, writers, SEO experts, WordPress experts, influencers, social media managers, virtual assistants, and many more. Almost every GIG on Fiverr has different options allowing buyers to choose your desired quality, and quantity package.
– Different types of prices
The minimum order for a gig on Fiverr is $5. However, the sellers are completely free to set any higher prices for their services.
Usually, the $5 gigs are for simple tasks or the tasks from beginner freelancers that want to build a reputation on the platform. There you can take a big advantage if a freelancer is skilled, and charges less for his services, just because he is new on the platform.
Fiverr also allows posting a specific job request if it does not fit your desired gig. Then, buyers on Fiverr will check them and apply for the job if it fits your criteria.
Requests can give you different pricing options because the buyers make different rate offers. However, if you really want to get quality services from top freelancers, you will most likely have to find gigs with many reviews and higher prices.
– Great buyer protection
There’s no guarantee that you will be happy with every order on Fiverr. Some sellers may not always deliver what you expect, so as a buyer, you don’t have to accept something you don’t like.
It’s always the right thing to request a revision or just cancel the order if you are not happy with it. If you make a mistake with your instructions, you can always admit it and ask for corrections. Many sellers on this platform are professional and open-minded so they will understand your point if it is reasonable.
In regards to safety, Fiverr is a safe place for every member. It protects your personal data and allows you to keep your privacy as you don’t have to share your business or personal details unless you choose to do that.
HOW FIVERR WORKS: PROCESS OF FINDING THE RIGHT GIG
The user experience on Fiverr is great. It’s quite easy and simple to browse gigs and find services that you need for your business.
However, there are still things you should know when finding the right gig on Fiverr. Here are the main six steps of how this process works:
1. Use the search bar or choose from categories to find your service
Fiverr has a main menu that clearly displays categories and subcategories of many different services. If you are not sure how to search for the right service, you can choose the most relevant category to see suggested gigs by Fiverr. Then you can simply use the options to narrow the gigs down.
The process can be a little faster if you use the search bar. You can use your keywords in the search as Fiverr works as a search engine. For example, if you type the logo design, the search results will automatically give you some of the best available logo designers of Fiverr.
2. Check the profiles
No matter what you are looking for, you will find many available gigs in most categories. So, the next logical step is to browse the seller profiles and read their gig pages. On these pages, the sellers will try to explain in a few words what they offer with their gig.
You must make sure that the seller offers all the services that you want. Assuming that something will be included is not a good idea. However, some sellers may mention what you will not get to avoid creating wrong expectations.
Other than that seller profile will display seller’s country, average response time, languages, and more.
3. Reviews are important
Reviews can help you to understand the pros and cons of every gig. Normally, top gigs have over 100 reviews with 4.8/5 average rankings. It means that they deliver what their buyers expect most of the time.
Both positive and negative reviews will help you to learn more about the seller and the performance of the gig. If the description promises the service that you want and the reviews are good enough, you can place your order with minimal risk.
4. Contact the seller if you have questions
If you are not sure about the details of a gig or have questions about delivery, you should always ask for more information. In many niches contacting sellers is a must, and it’s also a good way to form long term relationships.
As by the culture, many sellers on Fiverr are friendly and very responsive, in fact, many of them even encourage buyers to contact them before placing an order.
5. Give as much information as you can when placing your order
Every time you place an order on Fiverr you will be asked to submit your order requirements. Depending on the task, you may want to include a Word document or a spreadsheet that clearly defines what you expect from a buyer.
In this step, you have to be as specific as possible to avoid disappointment and receive the best possible service.
6. Test and save your favorite gigs
Once you have all the information you need, it’s the right time to place an order. You will fill in the requirements of the seller and sit back to wait for your delivery. If the seller does not deliver in time, you can cancel the order and get your money back.
You can save your favorite gigs to revisit them in the future. The strategy of buyers can vary at this point. Some buyers order from one seller to build a relationship with them and get better deliveries. Others like to test the platform by trying multiple gigs to figure out their best possible options.
WHAT TO AVOID WHEN HIRING FREELANCERS ON FIVERR?
Now when we know how Fiverr works, it’s time to know what to avoid when buying on Fiverr. Here are 4 simple things you should not do as a buyer on this platform:
1. Don’t use multiple accounts
If you don’t follow the rules of Fiverr, you will simply get banned. One of the rules is that both sellers and buyers must have only one account.
There are many reasons why people create more than one account on Fiverr. Usually, they try to get rid of mistakes that may harm their relationships with some buyers or delete bad reviews. And yes, buyers get reviews as well.
However, there are thousands of sellers on Fiverr and you can still get great services from someone else even if it does not work with a specific seller. So there’s no need to have multiple accounts on Fiverr.
2. Don’t ask or give any contact details
Fiverr is very strict on this part. If you try to contact another member outside the platform, you will get banned as Fiverr wants to keep everything inside Fiverr. In some cases, the seller will also get banned because he agreed to share his contact details.
The platform allows you to contact the buyers on their inbox and upload any relevant files to the order you want, so there is no reason to use Skype, Facebook, emails, phone calls, etc.
The only exception is when the contact details are relevant to the order. For example, you may give login details of a website to get web design services, or you can give your Facebook account login details if you want your Facebook Ads to be set up.
3. Don’t be rude
It’s essential to keep a professional and friendly attitude if you want to get excellent services. The good sellers of Fiverr are professionals and expect to work with professionals.
Top sellers will not appreciate bad behaviors of any type and can always cancel an order if they don’t want to work with a buyer. They tend to work with multiple buyers, so they can afford to lose one.
On the other hand, a professional attitude can help you establish long-term relationships with sellers that deliver amazing results.
4. Don’t leave bad reviews without a good reason
If the goal is to build a relationship with the sellers, you must avoid negative and average reviews. Many buyers are surprised by that, but reviews are important to buyers and determine their rankings on Fiverr. Bad rankings mean lower visibility and fewer orders.
Leaving reviews lower than five stars can harm their willingness to work with you unless they have too many reviews and that doesn’t hurt their overall ratings.
Sellers may not take risks when accepting orders that can mess up their ratings. They will avoid or block buyers that can leave average reviews and request cancelations without a good reason.
If a delivery is not perfect but good enough to accept it, you can avoid leaving an average review if you plan to work with the seller again. Also, it is completely fine to request revisions or let them know what they did wrong.
Fiverr is one of the best marketplaces for both buyers and freelancers. You can search and find the service you want in a few simple steps. The sellers have already created multiple gigs with the services that they can provide, so it’s very easy to find what you are looking for on this platform.
Once you choose a gig, submit your specific requirements and get the delivery, you can decide whether or not the seller has met the scope and delivered what you asked. If not, you are always welcome to request the revisions, cancel the order, and ask for your money back.
It’s a simple process without any confusion for the buyers, and here you can truly get great services for some great prices.